Tools / RetentionX

RetentionX

Customer analytics and lifecycle intelligence for ecommerce.

RetentionX helps ecommerce brands analyze customer behavior, cohorts, lifetime value, repeat purchases, product affinity, churn risk, and actionable customer segments.

Key features

  • Cohort analysis
  • Customer segmentation
  • LTV analysis
  • Product affinity
  • Churn detection
  • Lifecycle analytics

Advantages

  • Actionable retention insights
  • Shopify-focused
  • Customer segmentation
  • Lifecycle activation

Limitations

  • Requires sufficient order history
  • Primarily Shopify-focused
  • Does not replace an execution platform

Integrations

Shopify
Klaviyo
Meta
Google Ads