Tools / Loop Returns

Loop Returns

Returns and exchanges platform built for ecommerce brands.

Loop helps ecommerce brands automate returns and exchanges, create branded return portals, encourage store credit, enforce return policies, and retain revenue that would otherwise be refunded.

Key features

  • Returns portal
  • Exchanges
  • Store credit
  • Return policy automation
  • Return analytics
  • Fraud prevention

Advantages

  • Shopify-focused
  • Exchange-first workflows
  • Branded customer experience
  • Strong integrations

Limitations

  • Primarily Shopify-focused
  • Cost increases with return volume
  • Cannot fix underlying product issues

Integrations

Shopify
Klaviyo
Gorgias
Recharge
Happy Returns